What is Virtual Doctors Africa?
A telemedicine platform in Nigeria for online doctor consultations and homecare services.

When was Virtual Doctors founded?
It was incorporated in 2020 under Nigeria’s Company and Allied Matters Act.

Who founded Virtual Doctors?
Gabriel Olatuja and his innovative medical and tech team.

What services does Virtual Doctors offer?
Online consultations via video, chat, or phone, homecare visits, and radiological interpretation.

How many doctors are in their network?
Over 1,550 licensed medical doctors.

How many nurses are part of Virtual Doctors?
About 2,750 nurses.

How many patients have they served?
Over 7,000 patients across Africa.

Can I consult a doctor online?
Yes, via video calls, chat instantly.

What types of specialists are available?
Family physicians, gynecologists, cardiologists, neurologists, pediatricians, and more.

Do you offer homecare services?
Yes, doctors and nurses visit patients at home, offices, or hotels.

Can I book an appointment easily?
Yes, through their website or WhatsApp.

Do you have mobile App?

Yes. Download VirtualDoctors Healthplus App on Google Play. Using iOS? go to www.virtualdoctors.ng

What is the website for booking?
www.virtualdoctors.ng/appointment

What is the WhatsApp number for booking?
+2349071764818

Do you provide prescriptions?
Yes, doctors can issue prescriptions during consultations.

Can I get referrals for tests or specialists?
Yes, referrals are provided for lab tests or in-person consultations.

Is there a waiting time for consultations?
No, virtual consultations reduce waiting times compared to in-person visits.

Can I consult from anywhere?
Yes, as long as you have an internet connection.

Are the doctors licensed?
Yes, all doctors are licensed and experienced.

Do you offer free medical advice?
Some advice is free, but consultations are typically paid.

What is the cost of a consultation?
Pricing is relative to the specialist you are consulting. Visit www.virtualdoctors.ng for details.

Do you accept insurance?
Not a the moment.

Do you have subscription Plans?

Yes. See subscription plans here and subscribe.

Can I get a second medical opinion?
Yes, doctors provide second opinions online.

Do you offer mental health services?
Yes, mental health specialists are available.

Are radiological interpretation services available?
Yes, we provide expert interpretation of X-rays, MRIs, and CT scans.

Is the platform user-friendly?
Yes, booking and consultations are described as seamless.

Can I choose my doctor?
Yes, you can browse and select a doctor based on your needs.

Is Virtual Doctors available outside Nigeria?
Yes, we serve patients across Africa and beyond. Our coverage is borderless.

How fast are consultation responses?
Responses are instant or quick, depending on doctor availability.

Do you provide sick notes?
Yes, available as part of consultations with an extra fee.

Can I get lab test referrals?
Yes, doctors can refer you for lab tests.

Is the service available 24/7?
Yes. We are always available day and night.

Do you treat children?
Yes, qualified pediatricians are available for emergency children’s care.

Are there dietitians available?
Yes, dietitians are part of their specialist network.

Can I consult for dental issues?
Yes, dentists are available for consultations.

Do you offer eye care services?
Yes, eye specialists are available.

Is the platform secure for consultations?
Yes, our telemedicine platform is secure with maximum data privacy.

Can I pay after the consultation?
No, payments are made before booking can go through on our platform.

Do you support video consultations?
Yes, video calls are available.

Are there any hidden fees?
No hidden fee.

Can businesses use their services?
Yes, homecare services can be arranged for offices.

Can Businesses Subscribe for their Staff?

Yes. Businesses and organisations can subscribe for virtual care for their staff.

Do you provide health education?
Yes, get free daily doctor advice, Follow the Virtual Doctors Health Forum channel on WhatsApp

Is the service reliable?
Yes, our services are reliable with over 3,000 licensed professionals.

Can I cancel or reschedule appointments?
Yes. You can cancel and reschedule your paid appointment to your earnest convenient time.

Do you serve rural areas?
Yes, we reach underserved areas in Africa.

Are consultations private?
Yes. Our telemedicine platform ensures privacy.

Do you offer follow-up consultations?
Yes. Patients can return for a follow up consultation by booking for a follow up appointment. It is a different fee.

Can I access emergency care through Virtual Doctors Africa?

No, Virtual Doctors is not designed for emergencies. For life-threatening conditions requiring immediate physical care, please visit a nearby hospital.

What types of specialists are available on your platform?
We offer access to a range of medical specialists, including family physicians, gynecologists, cardiologists, neurologists, pediatricians, psychiatrists, dermatologists, dietitians, dentists, ophthalmologists, orthopedists, endocrinologists, urologists, gastroenterologists, radiologists and more

What is their future goal?
To integrate advanced telemedicine tech and expand to underserved areas.

How can I provide feedback?
Contact them via www.virtualdoctors.ng or WhatsApp (+2349071764818).