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How To: Patient Knowledgebase

  1. Go to https://www.virtualdoctors.ng on your browser or Download the app on Google Play Store https://play.google.com/store/apps/details?id=ng.virtualdoctors.app.
  2. Click on Register Botton.
  3. Switch to Register tab.
  4. Enter your First Name.
  5. Enter your last name.
  6. Enter your Email Address

To enter your phone number, select your country code. In this case, I am using Nigeria.

  1. Enter phone number.
  2. Select your gender.
  3. You have the default patient role and clinic.
  4. Click Register button.

You are registered and you will be logged into your dashboard.

Check your email for your login details and feel free to change your password.

You can now proceed to booking an appointment with a doctor.

  • Go to virtualdoctors.ng on your browser or Download the app on Google Play Store https://play.google.com/store/apps/details?id=ng.virtualdoctors.app.
  • Select a doctor based on the specialist you need. If you don’t know the right specialist to book with, kindly send a whatsapp message to our medical support team on whatsapp for guidance.
  • Select service.
  • Select appointment date.
  • Select appointment time.
  • Enter appointment description, that is, your complaints.
  • Add Medical report or diagnostics results if any.
  • Click Next Button.
  • If you are a new user, Click on Register tab to register, if you are an existing user, click on Login tab to enter your login details and login.
  • In this case, I will register.
  • Enter First name.
  • Enter Last Name.
  • Enter Email Address.
  • Enter phone number.
  • Select Gender.
  • Click Register Button.
  • You are registered. Check your email box for your login details.
  • To proceed to complete appointment booking, Click Next Button.
  • Select Payment Option.
  • For direct bank transfer, select “Pay Later”. Scroll down to the page to copy bank details to make your transfer. Then, Click “Confirm” button.
  • For online payment, click “Woocommerce” and proceed to make payment using Card, online transfer etc.
  • Note that for us to receive your payment instantly, you are advised to use “Pay Later” with bank transfer.
  • In this case, I will use bank transfer.
  • Make payment and Click “Confirm” button.
  • You are done.